MANAGED IT SERVICE PROVIDER IN HOUSTON
Proactive IT Management & On-Demand Support 24/7/365
AVATAR forged a new path as Corporate First Responders when the pandemic began, creating new digital channels to keep businesses connected with customers and rolling out mobile solutions and tech support for large numbers of employees working remotely. Those efforts continued this year, but the focus shifted to finding the most efficient ways to support hybrid work models. We needed to act rapidly to reassure the economic viability of our clients as communication largely determines the degree of disruption they would experience. We have adopted this mentality of Corporate First Responder through “high-touch” and “highly responsive” IT support and solutions.
AVATAR Managed Services provides managed IT services and cybersecurity services for growing businesses in Texas. When you partner with us, we will drive efficiencies within your IT environment in such a way as to eliminate problems before they happen. Our commitment to you is to provide a lightning-fast response to issues should they arise. We guide you using a strategic roadmap into the future, harnessing technology to gain a competitive edge, minimizing disruption, mitigating risks, and managing IT costs.
DOES YOUR CURRENT IT SUPPORT MODEL OVER-PROMISE AND UNDER-DELIVER?
Choose AVATAR as Your MSP
We are serious about combining business and technology. AVATAR operates with a proactive approach to managing utilization and preventing escalations that lead to incidents. We have built a mature framework necessary to map a client’s environment back to industry standards and best practices. At AVATAR, our support team undergoes a rigorous qualification process including DISC assessment and behavioral interview techniques to ensure they are best-in-class, and then participates in specific training, certification, and an ongoing development program designed to retain and grow our talent.
FOCUS ON IT SERVICE LEVELS
We quantitatively measure the health of your IT environment by assessing over 320 indicators and reporting out how your systems improve over time. The result is a stable IT environment with fewer issues and less risk. When issues come up, our average response and resolution times are best in class.
FACTS
Over 50% of all cyber-attacks are done on SMBs
Enterprises experienced 130 security breaches per year, per organization, on average
Cyber insurance premiums have soared as attacks continue to grow rapidly. In the U.S., prices in Q2 2022 increased by 79% compared to 2021
PROACTIVE BUSINESS SECURITY
Are You in Compliance with Your Cybersecurity Insurance?
Cybersecurity is a necessity in today’s rapidly-changing world
TRUSTED
PARTNERS
